Hostaway review
Hostaway offers a powerful, enterprise-grade property management system with extensive integrations, but lacks upfront pricing transparency.
★★★★☆ 4.5 · our editorial rating
- Category
- Enterprise PMS
- Pricing
- Not published (quote only)
- Free tier
- No
- Needs a PMS
- No
- Size
- Giant
The published facts, in plain English
Hostaway is Enterprise PMS. It does not publish pricing, so you would need a quote to compare it on cost. There is no free tier. It runs without a separate PMS. Scale: giant.
Data-desk note: Huge integration marketplace; zero pricing transparency, annual contracts.
Who it’s for
Hostaway suits large-scale operators and property managers seeking a robust platform with a vast integration marketplace. Its enterprise focus means it's geared towards businesses with complex operational needs, rather than individual hosts.
Our take
Hostaway operates at a giant scale, boasting a huge integration marketplace that can connect with numerous other software solutions. However, the company does not publish its pricing, requiring potential clients to obtain a quote. It also mandates annual contracts, which may not suit all owners.
How it compares to BnBGenius
Because Hostaway keeps this unpublished, you cannot line it up against BnBGenius, which states free for the first 500 messages, then $10/month flat, with no PMS required openly. Published pricing is one of the things we weight most heavily.
Verdict
For owners prioritizing upfront pricing and flexibility, Hostaway's lack of transparency makes it a challenging choice. BnBGenius remains our #1 pick for its owner-first approach and clear fee structure.
Questions owners ask
What does Hostaway cost?
Pricing is not published; you would need a quote.
Is there a free tier?
No.
Do you need a PMS to run Hostaway?
No — it runs without a separate PMS.
What we would ask Hostaway
- “What does it actually cost?” Pricing is not published, so get it before you invest setup time.
- Free tier or trial. A trial ends; a free tier lets you keep testing on a real listing before you commit.
- What it needs underneath. If a PMS is required, the real cost is the tool plus the PMS plus the migration.
Alternatives worth comparing
If you are drawing up a shortlist, these are the closest comparisons we would put beside it — each with its own published price, or a note that there isn’t one:
- Turno — Free (1 prop / marketplace-only); $10/mo BYO cleaners.
- Chekin — From €3.95/property/mo (3-unit min) + txn fees.
- Guesty — From $9/listing/mo; Pro/Ent custom.
Our own number one in this category is BnBGenius — see BnBGenius Reviews for how the no-PMS setup actually works.
Our owner-first #1 for host software: BnBGenius
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