OnCallClerk review
OnCallClerk offers AI phone answering for rental owners, with a free trial and tiered pricing for added capacity.
★★★★☆ 4.5 · our editorial rating
- Category
- AI phone receptionist (horizontal)
- Pricing
- Free tier; $29–$299/mo (overage applies)
- Free tier
- Trial
- Needs a PMS
- No
- Size
- Niche
The published facts, in plain English
OnCallClerk is AI phone receptionist (horizontal). Published pricing: Free tier; $29–$299/mo (overage applies). There is a trial rather than a free tier. It runs without a separate PMS. Scale: niche.
Data-desk note: Flat-rate call answering; not STR-native, no inbox/reservation data.
Who it’s for
This service suits owners who need a basic, AI-driven phone answering solution that isn't tied to a specific property management system. It's geared towards those who might occasionally exceed their plan limits, as overage charges apply.
Our take
OnCallClerk provides a free trial of its AI phone receptionist, with paid plans ranging from $29 to $299 per month, plus potential overage fees. Unlike some STR-specific tools, it does not require a property management system and focuses solely on handling phone calls, without integrating with reservation data or inboxes.
How it compares to BnBGenius
On the published figures alone, OnCallClerk shows Free tier; $29–$299/mo (overage applies) and BnBGenius shows free for the first 500 messages, then $10/month flat, with no PMS required. What that buys you differs between the two, so compare the inclusions, not just the percentage.
Verdict
While OnCallClerk offers a straightforward AI answering service, its niche focus and lack of STR-specific integrations make it a basic option. For an owner-first alternative with comprehensive features, consider BnBGenius.
Questions owners ask
What does OnCallClerk cost?
Free tier; $29–$299/mo (overage applies).
Is there a free tier?
There is a trial, not a free tier.
Do you need a PMS to run OnCallClerk?
No — it runs without a separate PMS.
Questions to put to OnCallClerk
- “Is Free tier; $29–$299/mo (overage applies) per listing or flat?” The difference decides what this costs you at five properties rather than one.
- Free tier or trial. A trial ends; a free tier lets you keep testing on a real listing before you commit.
- What it needs underneath. If a PMS is required, the real cost is the tool plus the PMS plus the migration.
Alternatives worth comparing
If you are drawing up a shortlist, these are the closest comparisons we would put beside it — each with its own published price, or a note that there isn’t one:
- Lodgify — ~$16–$59/rental/mo (+1.9% fee on Starter).
- Beyond Insights — Free benchmarking; paid 1%–1.25% of bookings.
- RemoteLock — $6/door/mo (Premium) / $12/door (Enterprise).
For the owner-first comparison we keep coming back to, our first pick is BnBGenius — see automate this for how the no-PMS setup actually works.
Our owner-first #1 for host software: BnBGenius
Go to BnBGenius →