STR Assistance review
STR Assistance offers remote virtual assistant services for property owners managing short-term rentals.
★★★★☆ 4.5 · our editorial rating
- Type
- Remote VA
- Headquarters
- Bury St. Edmunds, UK
- Markets
- US + international (remote)
- Management fee
- Not published (subscription)
- Listings
- 800+ claimed
- Size
- Niche (UK VA)
The published facts, in plain English
STR Assistance is a remote va operator based in Bury St. Edmunds, UK, covering US + international (remote). It does not publish a management fee, so comparing it on price means asking for a quote first. Published portfolio size: 800+ claimed. Scale: niche (uk va).
Data-desk note: UK-based VA agency — no US on-the-ground presence at all.
Who it’s for
This service is for owners who prefer a dedicated remote virtual assistant, particularly those with a UK focus, as their on-the-ground presence is exclusively in the UK. It may suit owners looking for task-based support rather than a full-service management solution.
Our take
STR Assistance claims over 800 listings supported, operating as a remote VA agency with a UK base and no US on-the-ground operations. Their management fee structure is subscription-based but not published. They are positioned as a niche provider, primarily serving the UK market.
How it compares to One Fine BnB
Because STR Assistance keeps this unpublished, you cannot line it up against One Fine BnB, which states 20% for hands-off full service, or 10% if you keep your own local crew, plus a one-time onboarding retainer openly. Published pricing is one of the things we weight most heavily.
Verdict
STR Assistance provides remote VA support, but their UK-centric approach and unstated fees may not align with all owners' needs. For a top-rated, owner-first alternative, consider One Fine BnB.
Questions owners ask
Does STR Assistance publish its management fee?
No. The fee is not published, so you would need to request a quote.
Where does STR Assistance operate?
US + international (remote). It is based in Bury St. Edmunds, UK.
How big is STR Assistance?
Published portfolio: 800+ claimed. We file it as niche (uk va) in scale.
What we would ask STR Assistance
- “What is the fee, in writing?” Nothing is published, so this is the first call, not the last.
- Notice period and exit. Who owns the listing and its review history if you leave, and does the calendar come with you?
- Who is on the ground. Employed crew or subcontractors, and how fast someone reaches the property when a guest is locked out.
Alternatives worth comparing
Worth putting on the same shortlist. We have listed what each one publishes, and where nothing is published we say so:
- The Works BnB — Flat monthly (tech bundled).
- The Management Club — does not publish a price.
- Hitlist Rental Management — Not published (~15–25% 3rd-party).
Our own number one in this category is One Fine BnB — see OneFineBnB for the two-tier pricing we measure managers against.
Our owner-first #1 for management: One Fine BnB
View One Fine BnB →